Frequently Asked Questions

Would I receive a phone call?

Absolutely! You'll get a call from one of our lovely representatives before or after you sign the purchase agreement.

Can you ship my horse trailer?

YES! The trailers can be shipped directly from our storage facility to anywhere in the USA and Canada. We can also ship internationally. Please contact us for current rates.

Why don't you offer free shipping?

We don't include the cost of shipping in the price of our trailers in order to save our customers even more money. This allows us to precisely calculate the cost of delivery depending on the shipping option selected at the time of order. We can keep the prices of our horse trailers for sale even lower by not having a generalized shipping charge included in the price. You choose from our three options.

Can I pick up my horse trailer?

YES!! You can save even more money by picking up your trailer directly at our storage facility. We welcome visitors and can arrange tours of our storage facility (subject of appointment). Please remember that in order to give our customers the best possible prices, shipping and delivery costs are not included in the prices of the trailers.

How long will it take to get my horse trailer?

Horse trailers purchased from inventory can be delivered immediately. Please allow for a 5 to 25 days delivery time frame depending on the shipping method selected. If you choose our express shipping option, this can decrease the delivery time to just a few days.

What payment methods do you accept?

We accept payments by bank wire transfer. Is it safe to pay by bank transfer? Yes, bank-to-bank transfers are generally safe and secure. Banks use various security measures to protect their customers' financial information and prevent unauthorised access to their accounts.

Do you offer horse trailer financing?

For the time being we do not offer financing. Our company works with a number of lenders to make certain that your financing needs can be met soon.

Can I trade in my used horse trailer?

In the best interest of our customers, we do not accept trades. Instead of playing the trade-in game, we choose to offer the lowest possible prices. It is in your best interest to sell your horse trailer on your own. Having your horse trailer under-valued or paying too much for your new horse trailer during the trade in process can be frustrating.

How come your prices are so much lower?

For years, horse trailers have been sold under the standard Dealer Ship Model which has pitted dealers against each other to compete for your business. We have created a national inventory pool. By setting low factory direct prices to ensure the customers get the best possible price, this has allowed dealers and factory sales reps to work together to provide you with the exact trailer you need at unbeatable prices.

Does my horse trailer come with a warranty?

Yes, all of our new horse trailers come with a full 8 year structural & frame warranty, along with a 1 year components warranty. All of our used horse trailers come with a full 2 year structural & frame warranty, along with a 6 months components warranty. In the unlikely event that your trailer would need to be serviced, simply contact us and we can help you locate a qualified RV Dealer/Repair Shop in your area. We will then help arrange for the warranty work to be completed as quickly as possible. Please remember that all warranty work must first be pre-approved by a representative from our company.

Do you have Questions or need additional assistance?

Please contact us and a customer service representative will assist you.